Dr. Miller was efficient and quick in her exam process. However, as a Veteran I was coming into the office with special needs. I required the office to work with a Veterans Rep as well as with any authorization processes with the VA itself.
New employees lack experience and customer service. I use to love coming here and was always treated great, It was professional but after returning a year later I was very displeased and will not be returning.
I was treated with apathy and my concerns were brushed aside.
Unfortunately the staff at this location was not able to handle these needs and their lack of couth and kindness was apparent in their phone and email communications when special requests were made.
I would not recommend this facility for any Veteran.
Dr. Mitchell and the staff at Bluffton Family Eye Care are phenomenal. I can personally attest to Dr. Mitchell’s willingness to go the extra mile with his patients. I received my first pair of glasses from him and have received all further eye care from this clinic as well. He has assisted me and always made me feel welcome at his clinic. I highly recommend this office for anyone and everyone’s visual needs. I will be a lifetime customer.
I walk away from this experience feeling as if the doctors at this location have lost control of their staff and are blind to how rude their staff was to this veteran.
Several years ago, I started bringing my family to Dr. Mitchell and absolutely love working with him and his staff. Between my difficult prescription, and my kids and their ever changing eyes, they do a fabulous job of meeting our needs. I highly recommend Bluffton Family Eye Care!
Had a great experience under terrible circumstances. Made an emergency appointment due to an eye infection and was able to be seen within an hour without an appointment. The front desk staff were very helpful and the doctor was easy to talk to.
Bluffton Family Eye Care is a US Health facility based in Bluffton, Missouri. Bluffton Family Eye Care is located at 105 Harvest Rd, Bluffton, IN 46714, USA.
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